EmployIndy
  • Immediate Opportunities - Business/Financial
  • Indianapolis, IN, USA
  • Full Time

Admin Asst – Tech Ops 


EmployIndy has partnered with the largest, locally owned national bank in the greater Indianapolis area. Since opening our doors in 1993, we have grown from 18 employees to more than 300 employees. Our strength and success in serving the local marketis directly attributable to our talented staff. Our goal is to be the undisputed leader in delivering outstanding banking service in Greater Indianapolis.


With greater than 90% staff retention year after year, and with a highly competitive benefit package, our staff enjoy a sense of stability not always experienced in the general work environment. Benefits include but are not limited to: medical/dental/vision/life insurance, vacation, personal time, holidays, tuition reimbursement, 401(k), profit sharing, and wellness benefits.
Purpose of Position: Provides administrative and secretarial support for the Chief Technology Officer and the Chief Deposit Administration Officer. Manages workflow and communication for various committees, confirms accuracy of numerous vendor bills to contracted fees, and manages special projects as assigned. Independent judgment is required to plan, prioritize, and organize a diversified workload. Regular interaction with a broad range of individuals, mostly consisting of Bank staff and vendors, requires well-honed written and verbal communication skills.

Essential Functions:
• Provide general support, including but not limited to: sorting and prioritizing all incoming mail and messages; scheduling meetings and calendar items; preparing memos and meeting agendas; preparing internal and external correspondence; and maintaining favorable relations with staff and vendor contacts
• Respond to all questions, requests and concerns, both written and oral, in a timely manner, collaborating and working effectively with colleagues in other departments
• Handle organizational and administrative functions of the Information Security Committee, the IT Steering Committee, and the Incident Response Team, as well as department meetings for both Technology and Depository Operations. Includes setting agendas and tracking agenda topics; taking minutes; providing follow up to topics discussed; and working on various projects for each respective committee
• Review invoices for all Technology and Depository Operations vendors ensuring accuracy in comparison to contracted services, and processing within tight payment windows
• Assist in distributing, tracking and compiling periodic reviews
• Craft and distribute departmental bulletins as directed; also creates reports and presentations as necessary
• Coordinate various trainings for both Technology and Depository Operations (such as annual Information Security, Cybersecurity, Incident Response, and new products and services)
• Assist in coordinating and communicating the end-of-year timelines for various systems and the Jack Henry annual upgrade timelines, requirements and documentation distribution
• Provide general administrative support, including typing, filing, imaging, ordering supplies, and other office functions
• Prepare expense reports for processing

Requirements:
• High School Diploma or equivalent required; college degree preferred
• Minimum of 2 years of administrative experience in a professional office environment; experience in banking and/or technology a plus
• Superior verbal and written communication skills, exhibiting a high degree of professionalism
• Excellent interpersonal skills, with strong emphasis placed on responsiveness and customer service
• Demonstrated ability to interact effectively with a broad range of individuals in a variety of situations
• Very high degree of accuracy and attention to detail
• Excellent problem solving skills and ability to make decisions to resolve problems
• Demonstrated organizational and time management skills, as reflected by the ability to prioritize work and manage multiple priorities simultaneously without missing critical deadlines
• Demonstrated ability to work with minimal supervision
• High level of computer proficiency; strong working knowledge of Microsoft Office products and similar applications

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