• - EmployIndy
  • Indianapolis, IN, USA
  • Salary
  • Full Time
  • Full Benefits

EmployIndy guides the local workforce ecosystem and makes strategic investments to remove barriers to quality employment for underserved and underrepresented residents. The vision for EmployIndy is clear: for all Marion County residents to have access to services and training necessary to secure a livable wage and grow in a career that meets employer demand for talent. Indy Achieves, initiated by Mayor Joe Hogsett and housed at EmployIndy, seeks to close the skills gap by increasing the proportion of Marion County adults with a high-quality degree or credential from 42% to 65% by 2027.

Position Summary
The Student Success Coach for IUPUI will be primarily responsible for supporting Marion County Indiana students to success at IUPUI. The Coach will take a proactive approach to actively intervene with students in real time for the challenges they face as students. The Coach will develop expertise with IUPUI and will coordinate with Indy Achieves liaisons in the relevant campus offices. Coach will use initiative and persistence to deploy the latest research and technology to improve completion rates for students. The position is on EmployIndy's Indy Achieves team and will be located at EmployIndy and IUPUI. Please note that the application deadline for this position is Friday, May 22. 

Primary Functions and Responsibilities
Individualized Coaching and Educational Services Advising

  • Work with identified Indy Achieves cohort to provide coaching, including assistance in academic support, basic needs, social-emotional support, and career development
  • Create opportunities for community building amogst students in the cohort
  • Provide financial literacy and financial aid assistance, including information on federal student aid, resources for locating scholarships, and FAFSA completion assistance
  • Provide career-readiness advising, including connecting the student to the Career Center and EmployIndy
  • Develop college success skills within students, including study skills, time-management, and goal-setting
  • Monitor academic progress and utilize learning and strengths assessments to develop individual success plans
  • Utilize a variety of media to engage students including Zoom and text message platforms
  • Maintain accurate records and documentation of services provided
  • Understand and refer students to services available at IUPUI

Social, Cultural, and Social Coordination

  • Plan for and participate in Summer Bridge/New Student Orientation
  • Identify and/or develop social and leadership opportunities for participants on campus and in the community
  • Identify and coordinate local service opportunities for participants
  • Organize activities that cultivate a post-graduate culture, including visits to workplaces and professional development experiences
  • Create and/or collaborate to provide student success workshops, including but not limited to, the areas of financial literacy, skills building, and career preparation


  • Assist in the evaluation and documentation of program components
  • Assist in the marketing of program via new student orientation, faculty/staff engagement, and campus events
  • Participate in professional growth activities to remain informed with current retention and success best practices, theories, and technologies

Education and Experience

  • Bachelor's Degree required
  • Required experience working with students in an education, support service, or related field
  • Preferred training experience in academic advising, financial aid/literacy, and career advising
  • Minimum of two years of experience working with youth or adults, specifically those who are low-income, first generation, or from diverse communities

Knowledge, Skills and Abilities

  • Demonstrated sensitivity to the needs of individuals who are traditionally underrepresented in post-secondary education and knowledge of issues affecting their college retention and success
  • Knowledge of academic support services, financial aid/literacy, and career assessment techniques
  • Ability to problem solve
  • Familiarity with social and emotional student development activities
  • Ability to manage a high caseload of students and prioritize engagement appropriately
  • High initiative, creative and ability to work independently and as a part of a team
  • Evidence of computer literacy
  • Teaching and/or presentation skills
  • Excellent interpersonal, written, and organizational skills required
  • Knowledge of IUPUI
  • Ability to work some evenings and weekends
  • Ability to travel for training and meetings

This position has been closed and is no longer available.


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